By Diebold Nixdorf The brick-and-mortar store is here to stay, although we often get asked about what the future holds for it. I’m confident that retail stores will not just remain, they’ll thrive – and continue to be a central channel for consumers – in the ultra-connected, digitally-enabled future. The key will be for retail...Read More

If your tellers showed up to work tomorrow and you told them they wouldn’t be handling cash anymore, how would they react? Would they be unsure of what to do next? Or would they be ready to take on new roles and different responsibilities? The fact is, branch employees can be capable of so much more...Read More

The hottest topic in retail banking is the digital channel — that is, interacting and transacting with your bank using your mobile phone, laptop, or tablet. And, the hottest topic in the digital channel is the customer experience. With the penetration of digital banking estimated at more than 67 million U.S. adults with Internet access...Read More

Today marks the beginning of an exciting journey, as Diebold and Wincor Nixdorf join forces to become Diebold Nixdorf, a world leader in driving connected commerce. With more than 25,000 employees in more than 130 countries, we’re connecting the brightest minds around the globe to provide innovative solutions and more seamless services. We have the...Read More

The buying process has changed, and the sales function must follow. Customers have more access to information than ever before, giving them the ability to educate themselves throughout the sales process. Purchasing has become a self-guided process, often relying on advice from trusted connections on social media. Instead of relying on cold outreach, sales professionals...Read More