The First ‘E’ – EFFICIENCY Improving efficiency is ‘top of mind’ in most if not all decisions about in-branch technology. Cornerstone Advisors in their What’s Going On in Banking 2017 report states 78% of financial institutions agree that “Streamlining workflow is a top efficiency and cost savings priority for both banks and credit unions for...Read More

Traditional retail branch models were designed back in the days before the internet and mobile phones. Times have changed, but branches haven’t. Barely a day goes by when you don’t see an article suggesting that brick-and-mortar retail banking is on death’s door, but branches aren’t going away. They are certainly changing, and in a good...Read More