Cash Recycler, QuickChange Self Service Coin All of the changes that were made were done to create a better customer experience. We at The First State Bank of Rosemount are truly Building Relationships that Last. The building and the Presidents may have changed over the last 110 years, but the same great service still exists. I would recommend that all financial institutions look into these transformational solutions provided to us by Bankers Equipment Service.
Cash Recycler We ordered 2 Cash Recyclers from you this last year and I want to share with you how much the machines have impacted our business. The Cash Recyclers certainly were intimidating at first to the staff and now we could not live without them. Our bank services many commercial deposit customers and with the speed and efficiency of the recyclers we have been able to wait on our customers in a more quick and efficient manner. We have had very few servicing issues with the machines. Thank you for helping our bank be more efficient!!
QuickChange Self Service Coin “It definitely adds some excitement to the lobby when the members – young and mature – can see the process themselves! The time it has saved our front line staff is worth the investment. There are features on there that eliminate any second guessing and that helps our bottom line in saving our members money.”
I just want to thank Bankers Equipment for the GREAT customer service & care that your Supply Sales Manager, Laurie Grady gives us! She is so enjoyable (and fun!) to work with and is always so helpful & knowledgeable for any questions I have and if she doesn’t know the answer will research and find one & follows through! I really like the quick turn around on our orders, never have to wait more than a day or 2. Thank you Bankers Equipment and keep up the great customer service with exceptional employees like Laurie!
Currency Recycler “We put a Glory Currency recycler in about a year ago. Our tellers love it. We have shortened our lines at the counter. Our merchants get in and out in a much shorter time. We also use it to dispense cash for our Drive thru. We highly recommend it.”
Service “With Banker’s Equipment, maintenance and service of our banking equipment has become a non-issue, with dedicated preventative maintenance schedules and quick (same-day for critical issues) response when our equipment has an issue, we experience minimal downtime.”
IT Audit “We utilized Bankers Equipment Service for our external penetration tests and received outstanding service from beginning to end. The follow up reports were easy to understand and provided back to us promptly after the test was completed.”