Interactive Teller Machines (ITMs) are changing the way that financial institutions operate for the better. Use of an ITM provides more efficiency along with improved customer service, while saving money and space. ITMs look like automatic teller machines (ATMs), but offer wider transaction functionality.  ITMs are typically supported by remote video tellers or an...Read More

Financial institutions (FIs) are built around evaluating risk and avoiding unnecessary exposure to future macroeconomic changes. From cyber security and loan evaluation to third-party, regulatory and compliance issues, FIs have exacting processes in place to analyze and evaluate risk. When evaluating capital expenditures, however, many of these institutions focus narrowly on the ROI without a...Read More

Shrinkage remains one of the largest pain points for retailers. Whether you find yourself in front of the counter or behind the counter, shrinkage is an issue that directly affects you. Prior to working in the retail industry, I had no idea what shrinkage entailed or that it costs retailers globally $100 billion USD in annual...Read More