In the fast-paced landscape of today’s consumer-centric world, where life has become increasingly hectic, the demand for seamless and convenient goods and services has never been higher. This sentiment extends to how customers perceive and interact with their banks and financial institutions. Recent research underscores the dynamic relationship between technology and authentic customer engagement. Despite...Read More

Ten years ago, the banking industry endured one of its gravest disruptions: the 2007-2008 financial crisis. Perhaps no other data point illustrates the lasting impact more than the drop in total banks, from 7,381 (pre-crisis) to a much more consolidated 4,805 today. In fact, one of the biggest industry trends in the early part of...Read More