Understanding the new $10 bill 2027 rollout The new $10 bill in 2027 is part of a larger U.S. currency redesign that begins rolling into circulation in late 2026 and continues into 2027 and beyond. For many financial institutions, 2027 will be when the new note becomes more common in everyday transactions. This is not...Read More

Is Your Branch Ready for ITMs? Reduce Costs and Expand Service Today An Interactive Teller Machine (ITM) brings self-service and staff support together into one experience. Instead of separating machines from teller interactions, ITMs allow financial institutions to handle routine transactions via advanced self-service while still offering live video assistance when needed. What’s changing Traditional...Read More

Branch Banking Is Changing. Access, Relationships, and Smarter Coverage Are Taking the Lead. It has never been about volume or speed alone. It has always been about access, trust, and showing up for the communities financial institutions serve. While digital banking continues to grow, the physical branch still plays an essential role across rural and...Read More

Cash: Still Here, Still Relevant As digital payments surge, community banks are modernizing—without leaving anyone behind. Have you bought a cup of coffee lately? You might have noticed how transactions look these days. Digital wallets and tap-to-pay cards have been taking over the checkout counter. Across urban and rural alike, digital payments are becoming second...Read More

Get $4,000 – $4,500 With Upgrade If you have the following hardware, it’s time for an upgrade. Now through 2023 we have trade-in specials when you upgrade to an NCR 80s Series ATM/ITM. Contact your BES Account Executive today to learn more or contact us here.           Upgrade to NCR SelfServ 80...Read More

Banking technology doesn’t always need to be tethered to a branch. Many banks have rolled out a lone ITM miles from the closest branch. The advantage of adding a catalog of ITMs that exists outside of a branch footprint is it can develop an idea of ‘perceived presence’ or ‘perceived convenience’. By having ITMs in...Read More

Customers everywhere are increasingly looking for frictionless and personalized experiences all with the option of being self-service. In banking this requires a more digital mindset, shifting both technology and culture. To stay competitive, banks need to embrace new digital technologies and blend them into their physical branches. Doing so will empower their employees to focus...Read More

Whether you want to admit it or not, the Covid-19 pandemic has upended delivery of financial services. There was already a trendline toward increased digital delivery at financial institutions in recent years, but the rate of adoption grew exponentially in 2020 — out of necessity. Face-to-face access inside of banks simply wasn’t an option for...Read More

“By integrating more ITMs and ATMs into branches, financial institutions can have fewer people working in a branch and, those that are, can help customers get accustomed to the newer systems….banks and credit unions should be thinking about how many of these machines they would want per branch, not if.” A great article about what...Read More

If your ATMs are getting old and you are thinking about replacing them or if you have a branch transformation strategy that entails restructuring to a more cost-effective physical delivery platform, going to an interactive/video teller machine (ITMs) must be a consideration. This isn’t an easy decision, especially when there are few banks that can...Read More