“SERVICE” – Our Last Name, Our First Priority!
“SERVICE” – Our Last Name, Our First Priority!

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  Interactive Teller Machines (ITMs) are changing the way that financial institutions operate for the better. Use of an ITM provides more efficiency along with improved customer service, while saving money and space. ITMs look like automatic teller machines (ATMs), but offer wider transaction functionality.  ITMs are typically supported by remote video tellers or an...
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As a Blue Wave crashes on the shores of Congress and Democrats assert control of the House of Representatives, there’s reason to believe a Green Wave may soon follow. Democratic lawmakers in both chambers have introduced a slate of bills to align federal policy with state marijuana laws. Notably, a House congressional committee voted in...
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Information security risk is all around us.  The threat of being breached has not only increased, but it has also transformed. It has become necessary that organizations take measures to prevent breach incidents, and mitigate the damage when they do occur. The first place to start is with a risk assessment. Organizations that get risk...
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During the recent Americas Partner Conference,  NCR shared its expanded channel program to grow existing partners, significantly increasing NCR’s partner community across the Banking, Retail and Hospitality industries and opening new geographies to deepen market penetration and deliver exceptional customer experiences through channel partners. Bankers Equipment Service is excited to announce it is now a...
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1.  FISASCORE is easy to understand. Information security is a complex discipline with many moving parts, but FISASCORE simplifies the communication about how your information security program is performing. You don’t need to be an information security expert with years of experience to understand what FISASCORE is telling you. One simple number represents your overall...
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Carrollton, Texas and Lisle, Illinois – January 12, 2018 Tidel and GLORY today announced a strategic partnership to accelerate the growth of both companies’ cash recycling solutions in a market expected to continue to grow rapidly. The agreement pairs the industry’s leading retail cash management solution providers. Tidel will add Glory’s note recyclers to its...
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What is the future for branches? Here are three emerging roles for branches, and how banks and credit unions must leverage the human touch in the Digital Age. Most retail financial institutions know that they must re-position their traditional branch model. Many banks and credit unions have already closed (or plan to close) at least...
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    Analysts at leading firms agree that customer experience is the new battleground to differentiate and compete. After all, a “delightful” and frictionless customer experience yields increased customer satisfaction, loyalty, advocacy and customer lifetime value. One of the biggest CX trends in financial organizations around the world is digital transformation, which represents the investment in...
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Understanding what truly drives Millennials can give financial marketers perspective on how to build relationships that tap into this generation’s unique life goals and expectations. Creating brand experiences with — not for — Millennials is the first step. While much has been written about Milllennials and their perception of banks, many financial institutions still haven’t...
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