Understanding the new $10 bill 2027 rollout The new $10 bill in 2027 is part of a larger U.S. currency redesign that begins rolling into circulation in late 2026 and continues into 2027 and beyond. For many financial institutions, 2027 will be when the new note becomes more common in everyday transactions. This is not...Read More
Is Your Branch Ready for ITMs? Reduce Costs and Expand Service Today An Interactive Teller Machine (ITM) brings self-service and staff support together into one experience. Instead of separating machines from teller interactions, ITMs allow financial institutions to handle routine transactions via advanced self-service while still offering live video assistance when needed. What’s changing Traditional...Read More
Branch Banking Is Changing. Access, Relationships, and Smarter Coverage Are Taking the Lead. It has never been about volume or speed alone. It has always been about access, trust, and showing up for the communities financial institutions serve. While digital banking continues to grow, the physical branch still plays an essential role across rural and...Read More
Banking technology doesn’t always need to be tethered to a branch. Many banks have rolled out a lone ITM miles from the closest branch. The advantage of adding a catalog of ITMs that exists outside of a branch footprint is it can develop an idea of ‘perceived presence’ or ‘perceived convenience’. By having ITMs in...Read More
The world of retail is filled with many moving pieces. Proper management of cash and banknotes is an intrinsic part of both customer interactions and back-end operations. Unfortunately, for busy retailers many parts of cash management tends to end up on the sidelines as they worry about other tasks. Failure to have an effective cash...Read More
“By integrating more ITMs and ATMs into branches, financial institutions can have fewer people working in a branch and, those that are, can help customers get accustomed to the newer systems….banks and credit unions should be thinking about how many of these machines they would want per branch, not if.” A great article about what...Read More
