Category

Branch Transformation
There’s a lot of redundancy built into the flow of cash within the branch. It makes sense because security and accuracy are paramount. But with the aid of advanced cash recycling technology, you can overcome the redundancy, resource drain and management oversight required by handling cash. And you can increase security and accuracy at the...
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In order to maintain a high standard of customer service while driving profitability, financial institutions (FIs) should always be searching for solutions that maximize their efficiency and help to keep costs under control. One strategy that can help you to achieve these goals is cash recycling, a technology that can be integrated into your ATM network to make...
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Walking into the UnitedOne Credit Union branch in Sheboygan, you might be greeted by a teller, but he’ll be 25 miles away. The bank is one of the first in the state to adopt teller machines that connect customers with bankers via video conference, ushering in a new era of digital interaction as consumers continue to move away...
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Cash is a physical item. The way you handle it has implications for labour costs and your overall operational efficiency.  While cash acceptance solutions have been deployed for many years, more recently retailers are seeing the additional benefits delivered by cash recyclers and the ‘re-use it’ logic remains compelling. Cash recyclers enable banks and retailers...
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  If the technology had existed in 1905 surely master architect Frank Lloyd Wright would have created a mobile app for the landmark bank he designed in Dwight, Ill., as part of his signature organic effort to bring the outside indoors. A century later technology informs design, prodding banks to reinvent customer convenience in redesigned...
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As financial institutions around the world work to stay relevant and win new customers and maintain existing ones in an increasingly competitive industry, delivering a strong customer experience on self-service platforms could be crucial. The significance of this particular channel is underlined by the fact that, in 2016, the number of ATM cash withdrawals worldwide...
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Any business owner can tell you that one of the challenges of handling a large amount of currency is finding a cash management solution that guarantees precision and accuracy every time, decreasing the margin of error and ensuring future success for the business. Cash recycling is often this solution for many. This retail management system...
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Processing and handling cash is an everyday occurrence in most banking and retail settings and something that may not get a lot of second thought. From accepting transactions to counting and balancing registers, there is a lot of work that goes into processing cash. More recently, cash management processes have been revolutionized with the introduction...
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How do you make a financial brand more friendly and personal? That’s a question banks and credit unions have wrestled with forever. But the challenge has only become trickier in the Digital Age. It’s exceedingly difficult to humanize any brand in online channels — particularly in the banking industry. That’s why brick-and-mortar branches where people...
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Technological advances have changed consumer expectations, where satisfaction is measured in a matter of seconds, minutes, or, in the worst case scenario, hours. These is an increasing culture of immediacy that has impacted how people want to engage with their financial institution. Are you ready? No longer just a luxury, speed has quickly made the...
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