As digital technology continues to ease consumers’ lives, it is important not to forget the human aspects that can drive engagement, loyalty and brand satisfaction. Technology has vastly revolutionized the way we communicate both personally and professionally. According to the latest statistics published by Statista and Hootsuite, the number of Internet users exceeds 4.1 billion...Read More

  In banking, gaming and retail, smart cash management is one way businesses can increase efficiency and reduce loss.  Currency recyclers are a powerful tool that businesses have been using to help manage cash more efficiently throughout the organization. What Is a Currency Recycler? You can think of a currency recycler like an all-in-one super-machine for helping...Read More

Advanced terminals, or ITMs, are fast emerging as the financial industry’s most transformative item of 2018. This technology will be at the heart of the branch automation process. It will open up distribution channels and provide a “branch in a box” experience to customers. Advanced terminals are literally branches in and of themselves, but can...Read More

My local grocery store has installed a second set of self-service stations. And while older regulars have  some minor complaints, the majority of shoppers with lower item counts gravitate towards them. It’s not just grocery stores, either. From large retailers to fast food chains, the march toward self-service has been happening for more than half...Read More

The memory of the largest data breach in the banking sector, in 2016 due to a malware injection is still afresh in our minds. In fact, a recent study revealed that credit and debit card frauds have witnessed a six-fold increase in the past three years. Fraudsters are becoming increasingly sophisticated and more efficient in...Read More

Why foot traffic still matters in retail and banking, even in the era of digital transformation From K-mart to Sears, Radio Shack to hhgregg, 2017 marked a record year in retail store closures across the country with more than 7,000 brick-and-mortar stores shuttering by December 31. Not since the financial meltdown in 2008 has the retail sector...Read More

There’s a lot of redundancy built into the flow of cash within the branch. It makes sense because security and accuracy are paramount. But with the aid of advanced cash recycling technology, you can overcome the redundancy, resource drain and management oversight required by handling cash. And you can increase security and accuracy at the...Read More

In order to maintain a high standard of customer service while driving profitability, financial institutions (FIs) should always be searching for solutions that maximize their efficiency and help to keep costs under control. One strategy that can help you to achieve these goals is cash recycling, a technology that can be integrated into your ATM network to make...Read More

Walking into the UnitedOne Credit Union branch in Sheboygan, you might be greeted by a teller, but he’ll be 25 miles away. The bank is one of the first in the state to adopt teller machines that connect customers with bankers via video conference, ushering in a new era of digital interaction as consumers continue to move away...Read More

Cash is a physical item. The way you handle it has implications for labour costs and your overall operational efficiency.  While cash acceptance solutions have been deployed for many years, more recently retailers are seeing the additional benefits delivered by cash recyclers and the ‘re-use it’ logic remains compelling. Cash recyclers enable banks and retailers...Read More